Shipping Information

  1. Shipping cost will vary based on location, weight and dimension of the product you ordered. We will quote you the total invoice including the shipping cost after you place your order.
  2. Alska ships to any street address in Indonesia. We ship small items via JNE and big items via our trusted expedition services. We strive to ship all orders as quickly as possible. Most orders ship in 1 to 5 days after an order is received and payment is made. Standard shipping usually takes 5-8 business days. Express shipping usually takes 2-5 business days.
  3. We currently do not ship ceramicwares and other fragile items to area outside Jabodetabek.
  4. Large orders, or orders placed during or directly after a holiday may take slightly longer. If you need your order by a certain date, please reach out and let us know! We are very frequently able to rush orders.
  5. All sales are final and may not be returned or exchanged. If you are unsure about the product information, please contact us before making your purchase. We will do our best to assist you.
  6. At this moment we haven't provided International Shipping, but we're working on it and hope it will be available soon!

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